Terms of Service
Last updated: July 8, 2025
Agreement to Terms
By accessing and using PortLand's network service, you agree to be bound by these Terms of Service and all applicable laws and regulations.
Service Description
PortLand provides network proxy services designed to enhance your internet browsing experience. Our service allows you to access the internet through our secure network infrastructure.
Eligibility
You must be at least 18 years old or have parental consent to use our service. You must provide accurate registration information and maintain the security of your account.
Acceptable Use Policy
You agree to use our service only for lawful purposes. The following activities are strictly prohibited:
- Illegal activities or content distribution
- Harassment, abuse, or harm to others
- Spamming or unauthorized commercial activities
- Attempts to compromise network security
- Sharing account credentials with others
- Using the service to violate others' privacy
- Distributing malware or harmful software
Service Availability
While we strive to provide 99.9% uptime, we cannot guarantee uninterrupted service. Maintenance, technical issues, or external factors may cause temporary service disruptions.
Payment and Billing
Billing Terms
Subscription fees are billed in advance for the selected billing cycle. All fees are non-refundable except as required by law or our refund policy.
Refund Policy
We offer a 7-day money-back guarantee for new subscribers. Refund requests must be submitted within 7 days of initial purchase.
Price Changes
We reserve the right to change our pricing with 30 days advance notice to existing subscribers.
Account Termination
Either party may terminate the service agreement at any time. We reserve the right to terminate accounts that violate these terms without refund.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Limitation of Liability
PortLand shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount you paid for the service.
Indemnification
You agree to indemnify and hold PortLand harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.
Governing Law
These terms are governed by the laws of the jurisdiction where PortLand is registered. Any disputes will be resolved through binding arbitration.
Changes to Terms
We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
Contact Information
For questions about these Terms of Service, please contact us at [email protected]