Privacy Policy
Last updated: July 8, 2025
Introduction
PortLand ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our network service.
Information We Collect
Personal Information
We may collect personal information such as your email address, username, and billing information when you register for our service.
Usage Data
We collect information about how you use our service, including connection logs, bandwidth usage, and technical data for service optimization.
Device Information
We may collect information about your device, including IP address, device type, operating system, and browser information.
How We Use Your Information
- Provide and maintain our network service
- Process transactions and send billing information
- Improve our service quality and user experience
- Send important service updates and notifications
- Detect and prevent fraud and abuse
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With trusted service providers who assist in our operations
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Connection logs are automatically deleted after 30 days.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing activities
- Withdraw consent at any time
Cookies and Tracking
We use essential cookies to provide our service. We do not use tracking cookies or third-party analytics that compromise your privacy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]